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Prob/Par Officer 3 - 10132021 - 23209

Minimum Qualifications

Education and Experience: Graduation from an accredited college or university with a bachelor’s degree and experience equivalent to three years of full-time professional level experience in one or more of the following: probation/parole, counseling, social work, investigative, or legal experience.
Substitution of Graduate Course Work for Experience: Graduate course work credit received from an accredited college or university in social science, behavioral science, criminal justice, criminology, social work, and/or law may substitute for the required experience to a maximum of two years (e.g., an additional 36 graduate quarter hours in one or a combination of the above-listed fields may substitute for one year of the required experience).

Other Requirements

Necessary Special Qualifications: Applicants for this class must:

  1. Be willing to and able to qualify with, carry, and use assigned weapons;
  2. Be at least eighteen (18) years of age on the date of application;
  3. Be a citizen of the United States;
  4. Have a good moral character, as determined by investigation;
  5. Complete a criminal history disclosure form in a manner approved by the appointing authority;
  6. Agree to release all records involving their criminal history to the appointing authority;
  7. Supply a fingerprint sample in a manner prescribed by the TBI for a fingerprint based criminal history records check;
  8. Have no conviction for a felony or any domestic assault convictions or have been discharged under any other than honorable conditions from any branch of the United States armed forces;
  9. Pass a physical examination administered by a licensed physician that is consistent with the Americans with Disabilities Act and that relates to the essential functions of the position;
  10. Pass a psychological evaluation administered by a licensed mental health professional that is consistent with the Americans with Disabilities Act and that relates to the essential functions of the position;
  11. Submit to and pass a pre-employment screening test for use of illegal drugs;
  12. Possess a valid motor vehicle operator’s license at the time of appointment;
  13. Upon appointment, successfully complete all additional prescribed course of instruction at the Tennessee Correction Academy and any and all on-line training.
Examination Method: Education and Experience, 100%, for Preferred Service positions.

Job Overview

Summary: Under general supervision, is responsible for professional probation and parole work of considerable difficulty; performs related work as required.
Distinguishing Features: This is the lead or minor supervisory class in the Probation/Parole Officer series. An employee in this class leads or may supervise a small staff of subordinates in probation and/or parole work. This class differs from that of Probation/ Parole Officer 2 in that the incumbent of the latter functions at the working level. This class differs from the Probation/ Parole Manager in that an incumbent of the latter supervises a moderate-sized probation and/or parole staff.

Work Activities

Staffing Organizational Units:
  1. Participates in the interviewing and hiring of new staff.
Making Decisions and Solving Problems:
  1. Requests arrest warrants for non-compliance by the offenders as required by policy and procedures.
  2. Utilizes compiled offender information in order to determine proper steps for treatment.
  3. Prepares documentation and recommendations for staff disciplinary actions. 
Developing and Building Teams:
  1. Promotes team building and cooperation with other team members. 
Training and Teaching Others:
  1. Mentors and/or assists in training of new staff. 
Guiding, Directing, and Motivating Subordinates:
  1. Consistently sets an example for fellow employees by demonstrating positive work habits.
  2. Follows departmental policy and procedures guidelines when giving information to employees of lower classifications. 
Analyzing Data or Information:
  1. Analyzes reports for needed action related to the offenders under their supervision. 
Resolving Conflicts and Negotiating with Others:
  1. Handles staff complaints and grievances quickly and professionally as required by policy and procedures.
  2. Handles offender complaints and grievances quickly and professionally as required by policy and procedures. 
Evaluating Information to Determine Compliance with Standards:
  1. Utilizes compliance reports on a monthly basis to determine the officers’ work is in compliance with standards required by policy and procedures.
  2. Monitors the offenders under their supervision to ensure compliance with release requirements set for the offenders by policy and procedures.
  3. Audits staff’s casework for quality and adherence to standards required by policy and procedures.
  4. Conducts annual offender interviews to ensure staff compliance with policy and procedures.
  5. Reviews and approves other staff’s violation reports and warrant requests for proper preparation and completeness. 
Establishing and Maintaining Interpersonal Relationships:
  1. Acts as liaison with judges, court personnel, law enforcement and other agencies concerned with the probation/parole program and who may have an effect upon the success of agency goals.
  2. Interacts with each offender in a positive and respectful manner always dealing with hostile attitudes and the offender in a controlled and calming manner.
  3. Interacts in a positive manner with other staff members and other fellow employees to foster and maintain a harmonious working environment. 
Judging the Qualities of Things, Services, or People:
  1. Uses Level Service Case Management Inventory (LSCMI) to determine the offenders’ risk level and frequency of needed services.
  2. Investigates significant offender and staff related events to determine if incident reports are required by policy and procedures.
  3. Assists offenders in decision-making processes.
  4. Assesses the availability of service providers to deliver appropriate services to offenders.
  5. Assists in determining the value of court ordered offender restitution.
Processing Information:
  1. Prepares and maintains offenders’ records and reports; identifies criminal activities and background information in reports or standard forms which answer special requests by the parole board; prepares narrative reports of the investigation process; total caseload activities when preparing monthly reports.
  2. Verifies details of staff travel claims submitted for reimbursement. 
Communicating with Supervisors, Peers, or Subordinates:
  1. Effectively communicates with other staff, supervisors, and other agencies concerning events, activities, and policies related to offenders to promote effective completion of work tasks. 
Performing for or Working Directly with the Public:
  1. Performs duties and functions in a professional manner toward the public as a representative of the agency. 
Monitor Processes, Materials, or Surroundings:
  1. Supervises people on community-based sentences, such as electronically monitored home detention, and provide field supervision of probationers by conducting curfew checks or visits to home, work, or school.
  2. Administers drug and alcohol tests, including random drug screens of offenders, to verify compliance with substance abuse treatment programs. 
  3. Attends and monitors court hearings of offenders.
  4. Receives and responds to correspondence from other states related to offenders’ supervision.
  5. Receives and responds to GPS alerts regarding offenders and processes notifications.
  6. Recommends remedial action or initiates court action in response to noncompliance with terms of probation or parole. Enforcing and following up on court orders and board conditions for release.
  7. Prepares and follows up with risk assessments form Level Service Case Management Inventory (LSCMI) or any designated assessment tools.
  8. Reviews for approval offender fee exceptions submitted by staff.
  9. Checks staff’s corrective actions for problems noted on file audits.
  10. Checks staff responses on system alerts for offenders.
  11. Checks staff attendance on daily sign-in sheets. 
Coordinating the work and Activities of Others:
  1. Assists in coordinating the activities and work of lower classifications. 
Provide Consultation and Advice to Others:
  1. Answers questions for offenders, staff, and others.
Getting Information:
  1. Interviews probationers and parolees regularly to evaluate their progress in accomplishing goals and maintaining the terms specified in their probation contracts and rehabilitation plans.
  2. Searches on State local and federal databases for incidents and additional information related to their offenders.
  3. Monitors and reviews e-mails related to the status of their offenders.
  4. Conducts pre-hearing and pre-release investigations and testifies in court regarding the offenders’ backgrounds and recommended sentences and sentencing conditions as required by policy.
  5. Conducts searches of offender residences, vehicles and person as required by policy.
  6. Monitors the court and hearings attendance of offenders and officers. 
Identifying Objects, Actions, and Events:
  1. Writes reports describing offenders’ progress. Identifying offender status and updating personal information and employer information.
  2. Coordinates clinical assessments for offenders. Arranges for medical, mental health, or substance abuse treatment services according to individual needs or court orders.
  3. Identifies and verifies offenders’ location and movement between local, state, federal facilities, and/or supervising field offices. 
Organizing, Planning, and Prioritizing Work:
  1. Prioritizes and schedules daily, weekly, and monthly personal work activities. 
Interacting With Computers:
  1. Uses a Computer to maintain offenders’ files and other required work.  
Interpreting the Meaning of Information for Others:
  1. Explains processes and procedures to officers in lower job classes for staff development and needed corrective actions.
  2. Discusses the risk and needs assessments with offenders. 
Developing Objectives and Strategies:
  1. Develops a transitional accountability plan informing offenders of the requirements of conditional release, such as office visits, restitution payments, or educational and employment stipulations.
  2. Develops appropriate sanctions for offender compliance with their conditions of release.
Assisting and Caring for Others:
  1. Responds appropriately when personal assistance is needed. 
Coaching and Developing Others:
  1. Reviews the work quality of staff for performance evaluations.
  2. Discusses with offenders how such issues as drug and alcohol abuse and anger management problems might have played roles in their criminal behavior.
Inspecting Equipment, Structures, or Material:
  1. Inspects office and specialty equipment, such as a GPS, and supplies to ensure adequate supplies of functional equipment are available as needed for their job functions.
  2. Inspects personal safety equipment including vest, baton, pepper spray to ensure proper condition and functioning. 
Documenting/Recording Information:
  1. Documents and records personal working time and travel.
  2. Prepares and maintains contact notes on offenders within the case file folder and in required databases and records. 
Estimating the Quantifiable Characteristics of Products, Events, or Information:
  1. Plans personal work schedules to accommodate activities for monitoring offenders. 
Communicating with Persons Outside Organization:
  1. Represents the organization in a variety of formal and informal contracts.
  2. Exchanges information with law enforcement officers, district attorneys, other state agencies, and other states related to offenders.
  3. Effectively communicates with public concerning events, activities, and policies related to offenders.
  4. Exchanges information with representatives with outside organizations and community agencies about programs that can help the offender adjust to the community. 
Scheduling Work and Activities:
  1. Schedules offender activities such as public service work, orientation, court, classes, in-take processing, drug screens, and home visits.
  2. Assists other staff in scheduling work activities to meet their job requirements. 
Updating and Using Relevant Knowledge:
  1. Attends and participates in all required in service and pre service training related to applying new knowledge to their job responsibilities. 
Operating Vehicles, Mechanized Devices, or Equipment:
  1. Uses personal car or state vehicle to perform home visits or other work related travel.