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JOB SUMMARY:  Responsible for the collection and verification of employee credentialing information; ensures accurate record-keeping and maintenance of employee credentials, performance evaluations, and other similar records to ensure compliance with employment requirements and policies; assists with HRIS system support, data auditing, and data collection.

 

ESSENTIAL JOB FUNCTIONS:

  • Receives, analyzes, and maintains licenses and certifications required for employees; ensures compliance with County policies and procedures.
  • Coordinates with the recruitment team to verify and collect license and certification information for new hires; ensures employees are in compliance and compensated as required.
  • Conducts routine audits of records to identify deficiencies and expiration dates; works with departments and employees to obtain updated records; creates reports when requested.
  • Serves as a liaison between county departments and HR in the license and certification process; answers questions and provides information to departments and employees as needed.
  • Tracks performance evaluations for county employees to ensure timely completion; sends reminders and notifies departments of deficiencies; prepares appropriate reports.
  • Prepares biannual reports for hard-to-fill and high-turnover positions; analyzes and uses data to determine employee eligibility for exemptions under the licensure and certifications policy. 
  • Tracks exemptions granted to employees under the licensure and certification policy, ensuring required licenses and certifications are received in accordance with position requirements; makes recommendations to the Director for salary adjustments as appropriate.
  • Assists with the day-to-day maintenance of the Human Resources Information System (HRIS); conducts audits to ensure accurate information, troubleshoots problems, and makes recommendations for improvements.
  • Assists with responding to Freedom of Information Act (FOIA) requests; coordinates with staff to identify and obtain responsive documents and records.
  • Compiles statistical data for EEO-4, EEO, and Affirmative Action reporting; reviews data for accuracy and forwards it to the Chief Deputy for review.
  • Serves as backup to the Employment Records Specialist in processing HR actions, presenting new hire orientation, and other related tasks as needed.
  • Conducts research and prepares various statistical and narrative reports utilizing the HRIS and Payroll systems, employment records, the internet, and other sources.
  • Assists with planning and preparation of the annual employee recognition program.
  • Audits benefit enrollment records in the HRIS, payroll, and vendor systems on a biannual basis to verify the accuracy of data; notifies appropriate staff members of discrepancies.
  • Assists the benefits division with case management for employee benefits; answers questions, reviews enrollments, tracks claims, and prepares reports as needed.
  • Provides information and answers questions for employees regarding the use of the HRIS system, completion of employment forms and documents, completion of HR actions, and other similar inquiries. 
  • Ensures that confidential information is maintained and transmitted in a secure and legally compliant manner. 

 

SECONDARY DUTIES AND RESPONSIBILITIES:

  • Completes special projects under the direction of the Human Resources Director or Chief Deputy.
  • Performs other related duties as required.

 

PERSONNEL SUPERVISED:     None 

 

WORKING CONDITIONS:   Work is performed in a smoking-restricted office environment. 

 

MINIMUM QUALIFICATIONS:

REQUIRED SKILLS, KNOWLEDGE, AND ABILITIES:

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    • Considerable knowledge of human resources principles, practices, and record-keeping practices and procedures.
    • Some knowledge of the requirements of the HIPAA privacy and security rules.
    • Good knowledge of County benefit policies and programs, including coverage and record-keeping requirements.
    • Considerable knowledge of office practices, procedures, equipment, and terminology.
    • Considerable knowledge of Human Resources Information Systems.
    • Considerable knowledge of Microsoft Office software, including Word, Excel, and PowerPoint.
    • Considerable knowledge of statistical and data analysis.
    • Good knowledge of basic mathematics.
    • Ability to establish and maintain detailed and accurate records and files.
    • Ability to conduct research and compile results in meaningful reports.
    • Ability to use critical thinking and problem-solving skills to identify and resolve problems and discrepancies encountered.
    • Ability to maintain effective working relationships with other departments and employees.
    • Ability to focus on all areas of a project or task, no matter how small.
    • Ability to prepare material for oral and written presentations.
    • Ability to communicate effectively both in person and in writing.
    • Ability to attend work regularly and reliably.
    • Skill in the operation of a computer.

 

PHYSICAL REQUIREMENTS:

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    • Ability to communicate verbally individually and to groups in person and by telephone.
    • Digital dexterity is necessary for keyboard operation.
    • Visual acuity is necessary for the use of computer screens.
    • Ability to work in a constant state of alertness and in a safe manner.
    • Ability to concentrate for long periods of time.

 

EDUCATION AND EXPERIENCE:

Completion of college-level course work in Human Resources, Psychology, Sociology, Speech, Communication, or a related field; some experience with the maintenance of Human Resources records, provision of administrative support, or a related area; or any equivalent combination of experience and training which provides the required skills, knowledge, and abilities.

Requirements

 

Employment is contingent upon the successful completion of a criminal background check.

Regular and reliable attendance is an essential function of this position.

Summary

 

ACCESSIBILITY NOTICE: If you are an individual with disabilities who needs accommodation or you are having difficulty using our website to apply for employment, please contact humanresources@pulaskicounty.net or call (501) 340-6110.