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JOB SUMMARY: Responsible for providing clerical/secretarial support for the Professional Standards Division and transcription of investigative material.

 

ESSENTIAL JOB FUNCTIONS:

  • Transcribes taped interviews from internal investigations utilizing a personal computer and transcription machine; proofreads transcripts for accuracy.
  • Answers division telephone; answers questions and directs callers to appropriate personnel.
  • Greets visitors to the division; maintains security admitting only authorized personnel.
  • Maintains departmental case files including Professional Standards, Internal Affairs, and Investigation files from other divisions.
  • Maintains log of all investigation cases received by division.
  • Types and maintains confidential materials for the supervisor.
  • Receives complaints from the public, Sheriff’s Department staff, or other law enforcement agencies; ensures complaints are forwarded to appropriate personnel.
  • Researches ACIC/NCIC computer records for background checks on applicants as well as other individuals from internal investigations.
  • Receives a list of randomly selected employees from drug testing agent; completes drug test forms for Deputy to deliver to appropriate personnel; sends updated personnel roster to drug testing agent on a regular basis.
  • Receives requests for employment references for past or current employees; requests authorization for release of information when needed; researches computer or personnel files for background information as requested prior to referral to supervisor.
  • Maintains written and computer logs of all investigation cases received by the division.
  • Records minutes from staff meetings; transcribes meeting minutes.
  • Completes letters and inquiries to request information for background investigations on prospective employees.
  • Receives documents from new applicants requested during background investigations.
  • Maintains confidentiality of all departmental information.
  • Serves as backup to Executive Secretary to Sheriff as needed in absence.

 

SECONDARY DUTIES AND RESPONSIBILITIES:

  • Performs other related duties as required.

 

PERSONNEL SUPERVISED:  None

 

WORKING CONDITIONS:  Work is performed in a smoking-restricted office environment. 

 

MINIMUM QUALIFICATIONS:

REQUIRED SKILLS, KNOWLEDGE, AND ABILITIES:

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    • Good knowledge of office practices, procedures, equipment, and terminology.
    • Good knowledge of filing and record-keeping systems.
    • Ability to record minutes from meetings and transcribe them on a personal computer.
    • Ability to use transcription machines to transcribe taped interviews.
    • Ability to handle confidential material in a reliable manner.
    • Ability to establish and maintain effective working relationships with other employees and the general public.
    • Ability to attend work regularly and reliably. 
    • Skill in the operation of and data entry of a personal computer.


PHYSICAL REQUIREMENTS:

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    • Digital dexterity is necessary for keyboard and calculator operation.
    • Visual acuity is necessary for use of a computer screen.
    • Ability to orally communicate effectively, both in person and by telephone.
    • Ability to perform transcription for extended periods of time.

 

EDUCATION AND EXPERIENCE:

Completion of high school or GED equivalency including advanced clerical/secretarial courses; considerable clerical, secretarial, or related work experience including experience with word processing systems; or any equivalent combination of experience and training which provides the required skills, knowledge, and abilities.

Requirements

 

  • Employment is contingent upon the successful completion of a criminal background check, motor vehicle report, child maltreatment check, and adult maltreatment check.
  • Must possess or be able to immediately obtain a valid Arkansas driver's license. 
  • Must be able to obtain ACIC/NCIC Certification within one year.
  • No felony convictions. 
  • Regular and reliable attendance is an essential function of this position. 

Summary

 

ACCESSIBILITY NOTICE: If you are an individual with disabilities who needs accommodation or you are having difficulty using or website to apply for employment, please contact humanresources@pulaskicounty.net or call (501) 340-6110.