Program Assistant

Harding University
Job Description

Job Title:            Program Assistant                                                  
Department:       College of Pharmacy
Reports To:        Program Manager, College of Pharmacy
FLSA Status:      Nonexempt
Prepared Date:  November 2023
Group:                Group II Employee
Position:             3M0000

SUMMARY

Under the supervision of the College Program Manager, coordinates, oversees, and/or performs a wide variety of technical laboratory support, teaching support, and administrative support activities. This support includes setting up compounding labs, grading student assignments, day-to-day administrative assistance as needed by the department chairs and faculty, technology support in the classrooms and research laboratories, and skilled research study assistance (e.g., phlebotomy, data maintenance). Assignments may be confidential in nature. 

ESSENTIAL DUTIES & RESPONSIBILITIES 

1. Screens and handles telephone communications, greeting and directing visitors, and dealing with administrative problems and inquiries, as appropriate; ensures primary points of contact and liaisons between the offices, students, and external constituencies on a range of day-to-day issues.
2. Provides office support for the department chairs and faculty, including scheduling and coordinating appointments with students and for department meetings.
3. Monitors office supplies and secures items necessary for efficient operations. Maintains vendor list and contacts.
4. Aids in student exam accommodations in conjunction with the college program manager. 
5. Instructs students in laboratory activities under the supervision of faculty.
6. Assists faculty in the orderly conduct of the student calculation laboratory activities.
7. Grades student assignments under the supervision of faculty.
8. Organizes and maintains documentation and materials for student pharmacist compounding laboratory.
9. Supports the college’s safety officer in laboratory safety training for faculty and students and maintains appropriate documentation.
10. Assists faculty in research endeavors as trained in specific skills (e.g., phlebotomy, data maintenance, equipment maintenance).
11. Facilitates laboratory and other facility scheduling for department chairs and faculty.
12. Assists with college recruitment activities that involve compounding or other laboratory activity.
13. Serves as a primary point of contact and liaison between the department and laboratory vendors.
14. Cross-trained on the function and operation of the technology needs in the Farrar Patient Skills Center, labs, and classrooms (e.g. Canvas, Echo360, Zoom, LearningSpace, ExamSoft, CORE, etc.). Serves as a capable point-of-contact for resolution of technology issues for faculty and students in cooperation with Information Systems & Technology.
15. Performs miscellaneous job-related duties as assigned.
16. Enters, accesses, and runs reports from Banner and other internal and external databases and programs as required by faculty.

QUALIFICATIONS

This position requires an individual to be a member in good standing of the church of Christ.  To perform this job successfully, an individual must be able to perform each essential duty at a fully acceptable level.  The requirements listed below are representative of the knowledge, skill, ability, and other behaviors required.

EDUCATION and/or EXPERIENCE

Bachelor degree in a science-related field preferred; high school diploma required. Pharmacy Technician Certification helpful but not required.